Contact Us

We're here to help. Reach out to the right team below.

Sales

Questions about plans, pricing, or enterprise needs.
Email: [email protected]

Technical Support

Help with proxy setup, connection issues, or your account.
Email: [email protected]

Billing

Payment questions, refund requests, or billing issues.
Email: [email protected]

Abuse Reports

Report misuse of our proxy services.
Email: [email protected]

Legal & Privacy

Legal inquiries, GDPR data requests.
Email: [email protected]

Company Information

NetShield Infrastructure Ltd.
Company Number: 15482937
VAT Number: GB 438 2917 06
71-75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom

Response Times

We aim to respond within 24 hours during business days (Monday–Friday, 9:00–18:00 GMT).